ThefamebaII 96 Posted February 4, 2021 Share Posted February 4, 2021 8 minutes ago, alecks said: In Chromatica, not one poster is getting shipped. At this point I’ll just use my chromatica passport to get it myself. Link to post Share on other sites More sharing options...
KNJ 4,170 Posted February 5, 2021 Share Posted February 5, 2021 On 2/3/2021 at 10:25 PM, Delulu Rogers said: I just saw this comment cause the thread was bumped up. Nobody is trying to put the blame specifically on gaga. You’re right, we don’t know who’s responsible for the hold up. That said, everything is still under her name and image and thus she and her team should be in communication with the manufacturers and her shop ppl should update us accordingly. It’s not about being reminded that they have our money or asking for a refund, it’s just common courtesy to communicate with the customers. They were ordered when in June? It’s February. I think an update is long over due. Also, ppl wouldn’t be asking about them and threads like this wouldn’t exist if they literally communicated with us. Exactly what would you like them to say tho? If production is effed up, there's nothing to say to us. If its not on its way, there is nothing to say to us. No company would ever make a promise, especially in this climate, unless they can guarantee the delay wont be bc of them (ex: postal delivery). And who said she/her team/the label/the merchandisers/ the manufacturers aren't communicating? You think she's not aware there aren't nearly enough pink jockstraps in these streets? There is nothing they can say that would change our options: stay in line or get your money back. It is what it is. The decision is yours. And yes, an entire industry devastated by Covid19 is not in a hurry to remind people that they can get back money, that many have forgotten about, with a simple email. Possibly hundreds of thousands (if not millions) of dollars are on the table: not reminding the masses is a stall that will keep what little money they made this year on the books. "She's an intellectual, your honor" Link to post Share on other sites More sharing options...
Tinnitus15 51,570 Posted February 5, 2021 Share Posted February 5, 2021 You’re worried about the posters?Some has received their signed discs like a month ago...STAY TUNED Link to post Share on other sites More sharing options...
alecks 744 Posted March 23, 2021 Share Posted March 23, 2021 Old thread but still no updates from UMG. Emailed them today and got the same “we encountered a production delay” bullsh!t answer. It’s a printed poster, unless every printer in the world is down, there’s no excuse. At this point it’s really starting to look like it was just bundled with digital albums to increase her sale count and there was no hurry to deliver. Also why there is no hurry to acknowledge they won’t ship and issue refunds. Link to post Share on other sites More sharing options...
Kdavies12 139 Posted March 23, 2021 Share Posted March 23, 2021 I didn’t manage to get one of these because they were US only but I remember the hugggge delay with the Star is Born art cards and in the end it was worth the wait. Full signature and they looked great (unlike the Chromatica Ls). Hopefully this will be the same! Link to post Share on other sites More sharing options...
Midnightrush891 727 Posted March 23, 2021 Share Posted March 23, 2021 A mess, how hard is it to sign an L Link to post Share on other sites More sharing options...
vermon1112 0 Posted March 31, 2021 Share Posted March 31, 2021 Received an email this morning saying that they are unable to fulfill the order and will issue a refund 😂 what a shame. I also ordered the signed CD and was hoping for a better signature because as everyone else I got an L. They’re offering a free gift if you respond to the email by April 7 and are also graciously giving a 20 percent off coupon for your next purchase. I definitely won’t be using it. I’m extremely disappointed in how this was handled. Link to post Share on other sites More sharing options...
Live4DaApplause 77 Posted March 31, 2021 Share Posted March 31, 2021 I got the email today too. Make sure you respond back to the email, otherwise you’ll just get your refund. I wonder what this free mess… I mean, free gift will be. Link to post Share on other sites More sharing options...
vermon1112 0 Posted May 6, 2021 Share Posted May 6, 2021 Still haven’t received my refund or my free gift. What a mess. Has anyone else received a refund or anything? I emailed support see what their excuse is now. Link to post Share on other sites More sharing options...
Delulu Rogers 7,235 Posted May 6, 2021 Author Share Posted May 6, 2021 1 minute ago, vermon1112 said: Still haven’t received my refund or my free gift. What a mess. Has anyone else received a refund or anything? I emailed support see what their excuse is now. I got my refund but my free gift is MIA. My discount code also doesn’t work Link to post Share on other sites More sharing options...
tylertremallose 1,379 Posted May 6, 2021 Share Posted May 6, 2021 34 minutes ago, vermon1112 said: Still haven’t received my refund or my free gift. What a mess. Has anyone else received a refund or anything? I emailed support see what their excuse is now. I have a package from live nation out for delivery, no idea what it is lol Link to post Share on other sites More sharing options...
Onslaught7 2 Posted May 6, 2021 Share Posted May 6, 2021 Just received the free gift. It's the poster, but unsigned. I love the poster but really wish they could have just held off until she was free to sign more. I don't mind waiting. Link to post Share on other sites More sharing options...
Featured Posts
Archived
This topic is now archived and is closed to further replies.