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The Black Keys Shut Out Paying Fans From Their Shows


RAMROD

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RAMROD

Hundreds of fans who purchased tickets from usually reliable third-party vendors, such as StubHub, SeatGeek and Vivid Seats, had the same experience.

Video shows the sidewalks outside the Wiltern flooded with those who had been denied entry, many on their phones, on hold with representatives from ticket companies. There were reports that some eventually were let into the venue, although no one The Times contacted was allowed inside.

“I was on hold for over an hour with that ironic, sad piano music,” said Evan Smith, 57, who spent more than $350 on tickets. People around him were arguing with companies from which they purchased their tickets — in his case, Vivid Seats.

And thus, the blaming games, started.

Confusion about the massive mishap continued Friday as customers tried to get refunds. Some were furious with the Black Keys themselves, who many believed were punishing fans. Others placed the blame squarely on third-party sellers they say shouldn’t have sold the bad tickets. Several called out the Wiltern for being rude to customers and handling the debacle poorly.

Ticketmaster and Live Nation, which organized the concert, blamed “bad actors” who knowingly sold invalid tickets.

On Friday, the Black Keys, a Grammy-winning duo that has become one of the most prominent rock bands in America since breaking out in 2008, said in a statement that they had made the call to turn fans away.

“Last night’s concert tickets were $25 and geared toward the fan club,” the band said in an email via their representative. “This was our first show in over four years and the kickoff of the Let’s Rock Tour. Because we were playing a venue far smaller than the rest of the venues on the tour as a warmup show, we turned off ticket transferability to ensure that our fans got in the door at the low ticket prices we set for them.”

The Black Keys continued to blame the “customer service nightmare” on third-party vendors, where ticket prices were inflated as much as 800%.

“Unfortunately, scalpers took this opportunity to defraud our fans and steal their money by selling tickets that were ineligible for transfer on scalper sites,” the band said in a statement.

 

Full article at Source:

https://www.latimes.com/california/story/2019-09-20/black-keys-wiltern-tickets-ticketmaster?_amp=true

 

 

Dammit, man! Is it that serious? Punishing your fans is not the way to get at those scalpers! JFC! 🤮🤮🤮 Be happy that your faves isn't as shxtty and stuck up as The Black Keys, fam! Lucky, I was never a fan! :madge:

Well, what do y'all think? Is the band who called on the action at fault? Is it fans fault for buying tix from scalpers? :triggered:

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6 minutes ago, RAMROD said:

Last night’s concert tickets were $25 and geared toward the fan club

Okay but that’s crazy how they went from $25 to $350, I’d be mad too, though I don’t think they made the best decision 

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RAMROD
Just now, Loeppke said:

Okay but that’s crazy how they went from $25 to $350, I’d be mad too, though I don’t think they made the best decision 

Yes. They took the worst decision. They could always do the fan verified thing that Taylor Swift, Adele, even Madge do. But noo, they did this instead on last minute.

(ノ◕ヮ◕)ノ✧*:・゚ dancin' until i'm dead (*´艸`*) ♡♡♡
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DeleteMyAccount

""Unfortunately, scalpers took this opportunity to defraud our fans and steal their money by selling tickets that were ineligible for transfer on scalper sites,” the band said in a statement.""

This should've been known way beforehand by the Keys and their management.. 

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3 minutes ago, RAMROD said:

Yes. They took the worst decision. They could always do the fan verified thing that Taylor Swift, Adele, even Madge do. But noo, they did this instead on last minute.

What’s that?

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Lion Heart

For a second, I thought this was about the Black Eyed Peas and I was confused about the "prominent rock band" quote. 

Anyways, it sucks that they were scalped. :( I have a hard time trusting other vendors because of incidents like these.  

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This is a way to guarantee people don't have to pay obscene prices. If everyone in industry did this, scalper sites would go out of business. 

Perhaps they could have more aggressively communicated on social and their e-blast that tickets will only be accepted if person who purchases attends and that they cannot be resold.

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HaHaHa all my fake friends stan them

passive-agressively satisfied with the mess :vegas:

ice heard one side from above
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