BUtterfield 8 41,445 Posted April 10, 2020 Share Posted April 10, 2020 Ticketmaster has quietly changed its refund policy to cover only canceled events — not the many functions that promoters have indefinitely “postponed” or rescheduled to a date/time that some ticketholders cannot make. Previously, Ticketmaster’s refund policy stated: “Refunds are available if your event is postponed, rescheduled, or canceled.” Now, however, the Live Nation company’s refund policy simply says: “Refunds are available if your event is canceled.” Earlier this week, Digital Music News was the first to report that an angry customer had filed a class-action lawsuit against ticket-resale platform StubHub, over the brand’s opting to provide vouchers (instead of cash refunds) for tickets to events canceled because of the coronavirus (COVID-19) pandemic. In a statement, StubHub noted, “It is currently impossible for us to offer immediate cash refunds to all buyers.” It’s likely that Ticketmaster is experiencing similar fiscal difficulties, albeit on a much larger scale. (StubHub moves approximately $5 billion in tickets annually, whereas Ticketmaster’s yearly sales volume has exceeded $30 billion in the past.) https://www.digitalmusicnews.com/2020/04/10/ticketmaster-quietly-changes-refund-policy/ Link to post Share on other sites More sharing options...
Gracious Gaga 17,163 Posted April 10, 2020 Share Posted April 10, 2020 ticketmaster changing their refund policy ♥ Kindness Police. Link to post Share on other sites More sharing options...
Guest Posted April 10, 2020 Share Posted April 10, 2020 oh money is all they care about, im not shooketh by it im just disappointeth i guess ugh Link to post Share on other sites More sharing options...
SharkmanthaC 114,674 Posted April 10, 2020 Share Posted April 10, 2020 I understand why they did it but I don't agree with this at all. It just seems like they're taking advantage of a horrible situation the entire world is in. she/her/hers Link to post Share on other sites More sharing options...
Cookie Tookie 10,546 Posted April 10, 2020 Share Posted April 10, 2020 Always use your credit card and report it as a fraudulent charge if they won’t let you get a refund. Link to post Share on other sites More sharing options...
Twitter 14 Posted April 10, 2020 Share Posted April 10, 2020 I understand the purpose but Ticketmaster is not slick. They are trying to make some financial gain and benefits out of this. 6 minutes ago, Gracious Gaga said: I peeped that bird reference. Leave my cousin owl alone. Link to post Share on other sites More sharing options...
NewUsername 11,406 Posted April 10, 2020 Share Posted April 10, 2020 I get that businesses are having great losses atm, but doesn't Ticketmaster win a sh1tload of money, like, for real? Link to post Share on other sites More sharing options...
Gracious Gaga 17,163 Posted April 10, 2020 Share Posted April 10, 2020 Just now, Twitter said: I understand the purpose but Ticketmaster is not slick. They are trying to make some financial gain and benefits out of this. I peeped that bird reference. Leave my cousin owl alone. sneakiness runs in the family I see Spoiler lol jk ♥ Kindness Police. Link to post Share on other sites More sharing options...
Schwerk 7,246 Posted April 10, 2020 Share Posted April 10, 2020 This makes me happy that Enigma and J&P was canceled instead of rescheduled like it was initially. Hopefully they'll keep the promise of having presale codes for previous ticket holders. Ticketmaster in general though I loathe, especially in the US. Its disgusting how much they profit of of reselling and there by basically denying true fans the experience to see they're favourites. The whole reselling for major profit business, even fan to fan, is disgusting if you ask me. Just because its encouraged by Ticketmaster or because everyone is doing it, doesn't make it ok. Ok sorry for my off topic rant. I just really hate TM According to Gaga I'm a ****ing rad bitch Link to post Share on other sites More sharing options...
LaLa 19,655 Posted April 10, 2020 Share Posted April 10, 2020 Oh that's some bullsht. I get that they will take a big financial hit from this, but average consumers can not and should not be expected to act as money lenders to big companies here. It's not our job to bail them out or prop them up. Gross. Link to post Share on other sites More sharing options...
ANTI WP 19,825 Posted April 10, 2020 Share Posted April 10, 2020 Sneaky b!tch Link to post Share on other sites More sharing options...
lifeasgeorge 9,427 Posted April 10, 2020 Share Posted April 10, 2020 10 minutes ago, Cookie Tookie said: Always use your credit card and report it as a fraudulent charge if they won’t let you get a refund. When you do this do you have to get a new card too live and let live Link to post Share on other sites More sharing options...
ANTI WP 19,825 Posted April 10, 2020 Share Posted April 10, 2020 33 minutes ago, Gracious Gaga said: sneakiness runs in the family I see Reveal hidden contents lol jk Yessss drag the whole bird and flying kingdom Lemme report you to the Dodo Link to post Share on other sites More sharing options...
Cookie Tookie 10,546 Posted April 10, 2020 Share Posted April 10, 2020 3 minutes ago, lifeasgeorge said: When you do this do you have to get a new card too No. First you try to see if Ticketmaster will give you a refund. If they refuse, that’s when you contact your card company and tell them it was a fraudulent purchase. Link to post Share on other sites More sharing options...
NewUsername 11,406 Posted April 10, 2020 Share Posted April 10, 2020 1 minute ago, Cookie Tookie said: No. First you try to see if Ticketmaster will give you a refund. If they refuse, that’s when you contact your card company and tell them it was a fraudulent purchase. Wouldn't that be fraud at your turn as well? Link to post Share on other sites More sharing options...
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