Mass Cancellation By Ticketmaster For Ariana Grande's Tickets Bought From Scalpers

[Ladle Ghoulash 27,701]

7 minutes ago, Lextyr97 said:

All of this could be solved instantly by allowing refunds but no resales

This or only resale thru Ticketmaster and no up charging 

[LadyxGaGa 2,538]

oh wow this is going to be an interesting 2026 in touring and music 

 

i rly hope these pees are able to get some reimbursement or valid tickets through this 

[FfFfFfFF 56,602]

Whose husband did she stole now to have this inflicted upon her fans?  

[monstertoronto 10,469]

4 hours ago, nATAH said:

that's what i'm trying make sense of, cus how is a fan meant to know to difference between scalper and genuine reseller? it really feels like punishing innocent fans who didn't know better and do the scalpers keep the money from that transaction or can it be reversed as a refund? are the scalpers even learning a lesson from this?

There’s really no way to know the difference between a “scalper” who buys tons of tickets just to resell and a “reseller” who might just be a fan who can’t go anymore. But to me it means I just won’t trust reseller sites anymore, if I think my tickets could suddenly become void  

if Ticketmaster cancels the tickets, then the person they would have to refund is the scalper who bought them originally  the fan that bought them through a reseller likeStubhub would have to get the refund through that site, and I hear sometimes it can be a fight. It sucks all around  

 

[AsleepOnTheCeiling 6,618]

4 hours ago, Lextyr97 said:

All of this could be solved instantly by allowing refunds but no resales

But they will never do that because they don't want to be out the money whatsoever. Even reselling tickets, they'll hold the reseller's money until the date of the event even if your ticket sold months in advance. I had 100 level tickets to Chromatica from fan pre-sale because Pit tickets sold out. But in general sale I was able to buy pit tickets and I listed my 100 level tickets (at face value) same day. My 100 level tickets sold pretty quickly but Ticketmaster told me that they're still technically my responsibility and if the event gets canceled they might not have to pay me. So somehow I became the event organizer for a party of 2 and the company held $1,200 for 7 months lmao. 

4 hours ago, Ladle Ghoulash said:

This or only resale thru Ticketmaster and no up charging 

How would Ticketmaster profit then though? If you've ever sold your tickets, they have a slider to change the price you're charging for the tickets. Selling for under or over face value incurs a fee. So Ticketmaster is charging a fee for the initial sale, the scalper for a resale fee, and a fee to the purchaser of the resale tickets. 

1 hour ago, monstertoronto said:

There’s really no way to know the difference between a “scalper” who buys tons of tickets just to resell and a “reseller” who might just be a fan who can’t go anymore. But to me it means I just won’t trust reseller sites anymore, if I think my tickets could suddenly become void  

if Ticketmaster cancels the tickets, then the person they would have to refund is the scalper who bought them originally  the fan that bought them through a reseller likeStubhub would have to get the refund through that site, and I hear sometimes it can be a fight. It sucks all around  

 

And this is how you further monopolize the market. Destroying trust in other ticket sites. 

[Future Lovers 7,132]

7 hours ago, PartySick said:

I would be so pissed  

They probably already felt screwed over by the resale price just to have their tickets taken away. Just give them the difference between what they paid and face value as a partial refund and let them keep the tickets.

But you can’t combat scalping that way. Yes it sucks for the fans but you can’t combat scalping and let people keep scalped tickets at the same time. 

[Future Lovers 7,132]

6 hours ago, nATAH said:

that's what i'm trying make sense of, cus how is a fan meant to know to difference between scalper and genuine reseller? it really feels like punishing innocent fans who didn't know better and do the scalpers keep the money from that transaction or can it be reversed as a refund? are the scalpers even learning a lesson from this?

Ticketmaster only considers ticket resold on their platform a legitimate resller. Any ticket on a ticket broker site is subject to review, and if that ticket is scalped (more expensive than its face value) it will be cancelled. Those sold at face value will not. Yes it sucks for the fans but again, this is how you combat the resale problem. We ALL wanted artists to take a stand against it. This is what that looks like. 

[Future Lovers 7,132]

5 hours ago, Ladle Ghoulash said:

This is honestly the worst way to go about it lol. You have to get the scalpers *before* they buy the tickets, not after they’ve sold them 🪦 This just resulted in fans getting their tickets voided.

At this moment its the ONLY way Ariana can do it. Ticketmaster has to be the one to do prevention. Ariana is trying to do something because they did not. 

We’ve all been asking for artists to take a stand against resale and scalping for ages, I’m not sure what you all thought that was going to look like in practice. 

[princedeeblebleble 2,094]

6 hours ago, PartySick said:

 

Y'all are nuts  

I had this woman postpone a show while I was standing at the door ready to go to my seat, if my ticket itself was yoinked the crash out would be unbelievable

I mean this probably means that the tickets are returning to the official website where fans can buy it for a reasonable price.. i was pissed Gagas tickets for milano didn't drop bellow 500 for the worse seats.  **** scalpers and resselers and those who buy from them and they help make all this shitfest in business.

[Ladle Ghoulash 27,701]

37 minutes ago, Future Lovers said:

At this moment its the ONLY way Ariana can do it. Ticketmaster has to be the one to do prevention. Ariana is trying to do something because they did not. 

We’ve all been asking for artists to take a stand against resale and scalping for ages, I’m not sure what you all thought that was going to look like in practice. 

Yeah, I understand that and I’m predominantly blaming Ticketmaster for failing at prevention (which should be pretty obvious from my comment). But I also still think once the tickets have been bought and resold, it’s basically too late solve the problem of scalping, so I honestly don’t think this is a good solution because now you’re just taking tickets out of the hands of fans who have already paid a premium for them with no guarantee that they will get the tickets back once they’re put on the resale market at face value. Moving forward, Ticketmaster should just take cues from AXS And only allow resale on their own platform and only allow tickets to be resold for face value. 

 

Edited 19 hours ago by Ladle Ghoulash

[RAMROD 110,921]

17 minutes ago, Ladle Ghoulash said:

Moving forward, Ticketmaster should just take cues from AXS And only allow resale on their own platform and only allow tickets to be resold for face value. 

 

Ticketmaster have this, Billie Eilish is one of the major artist who is using it for her current tour, many other artists involved in this kind of shxtshow just chose not to use it. They only care once their fans are affected and gone viral cos they said something about it. 

 

22 minutes ago, Ladle Ghoulash said:

Yeah, I understand that and I’m predominantly blaming Ticketmaster for failing at prevention (which should be pretty obvious from my comment). But I also still think once the tickets have been bought and resold, it’s basically too late solve the problem of scalping, so I honestly don’t think this is a good solution because now you’re just taking tickets out of the hands of fans who have already paid a premium for them with no guarantee that they will get the tickets back once they’re put on the resale market at face value. 

Artists will need to do something somehow, cos clearly ticketmaster and AXS don't wanna do anything about it.

This method getting more prevalent now ever since The Cure did it the earliest by cancelling all scalpers tickets they saw on 3rd party ticket sites and the scalpers didn't get any refunds from it, while the band putting the ticket back on sale on authorized ticket boxes. 

What will happen moving forward, I think, many artists will use lottery system and strictly warn in bold to their to be concert audiences that their tickets will void if they sell or bought it from 3rd party sites like viagogo and more, cos that will be more practical with the resources they have. Just like what Radiohead do for their upcoming European tour.

[Monstermilo 4,877]

ticketmaster is such a bullshit company 

they should just give codes for actual fans to buy tickets on spotify or on insta/fb

Edited 18 hours ago by Monstermilo

[andy232000 12,302]

3 hours ago, Future Lovers said:

Ticketmaster only considers ticket resold on their platform a legitimate resller. Any ticket on a ticket broker site is subject to review, and if that ticket is scalped (more expensive than its face value) it will be cancelled. Those sold at face value will not. Yes it sucks for the fans but again, this is how you combat the resale problem. We ALL wanted artists to take a stand against it. This is what that looks like. 

This should be done before the sale. Cancel the tickets listed on third-party websites, not tickets already bought. At that point its too late and if the sale went through already, thats most likely a fan who caved in and paid more money for the scalped ticket, not a scalper. Its stupid and not what it should look like. 

[Ilia Malinin 1,779]

10 hours ago, metalpsi said:

this is not how u fight scalpers

seriously.  charge the scalpers for the ticket price, take the money from them when they resold it, give the difference from the original price back to the buyer.  but don't take the buyer's ticket away.

[hELXIG 43,569]

Okay so let me get this right... scalpers are still able to buy and sell the tickets but then the people who buy them aren't able to go to the show even though they spent the money? Yeah that sounds like a really great fix

Or. Like they could do what Billie negotiated for her shows, with every show moving forward, and make it so tickets can only re resold through their website at the same price they were originally bought for

I actually fuc.king HATE Ticketmaster with a passion after the way they've been acting the past few years