MonsterRocket 55 Posted Monday at 11:14 AM Share Posted Monday at 11:14 AM (edited) According to what I read on their website, they make sure the tickets are official and sellers don't receive their money until the buyer has attended the show. This type of management was probably launched after what happened at the Madrid Monster Ball in 2010, when many falsified tickets were sold. So, I guess the "good thing" after that event (don't take me wrong, that situation was awful), is that they made sure it wouldn't happen again. What are your opinions on the website? (I'm not asking about your opinions on the morality of such websites). Has any of you had any bad experiences with it? Are they reliable? Edited Monday at 11:16 AM by MonsterRocket Quote Link to post Share on other sites More sharing options...
Zombiecat 15,396 Posted Monday at 11:19 AM Share Posted Monday at 11:19 AM I bought JWT using it but obvs my date was cancelled, they refunded it just fine, I remember being worried i'd get there and the tickets may not work though https://linktr.ee/jamalholt Quote Link to post Share on other sites More sharing options...
zakariah 11,694 Posted Monday at 12:35 PM Share Posted Monday at 12:35 PM (edited) i think it's really up to chance with viagogo, personally i purchased a ticket for The Eras Tour in Singapore and my ticket turned out to be valid at the same time, many others also purchased from viagogo which resulted in them not being able to enter due to multiple duplicate entries before them or getting escorted out mid-concert, again due to duplicate tickets being scanned I was just one of the lucky ones, so I would say there's still a risk of your ticket being invalid / a scam Edited Monday at 12:35 PM by zakariah 1 Quote Link to post Share on other sites More sharing options...
EdX 2,857 Posted Monday at 01:10 PM Share Posted Monday at 01:10 PM (edited) i've both sold and purchased tickets on there and have never ever had any issues. the fact that the seller doesn't receive any of the money until the event is over gives me enough security, personally. Edited Monday at 01:10 PM by EdX Quote Link to post Share on other sites More sharing options...
Jolt 1,628 Posted Monday at 01:40 PM Share Posted Monday at 01:40 PM I bought tickets for Sam Smith there a few years ago, had no problems, but was supper worried and I also got my tickets for Barcelona now for Gaga, and am also supper worried, I just hope it works out I regret getting them there because just now I saw that the golden circle is still available on gigsberg for the similar price Quote Link to post Share on other sites More sharing options...
Dawson 9,466 Posted Monday at 01:41 PM Share Posted Monday at 01:41 PM Its affiliated with Ticketmaster, its reputable 1 1 Quote Link to post Share on other sites More sharing options...
BELLYACHE 1,119 Posted Monday at 08:15 PM Share Posted Monday at 08:15 PM I thought this vertialago person was gonna be an insider and ran 1 Quote Link to post Share on other sites More sharing options...
StrawberryBlond 14,544 Posted Monday at 09:11 PM Share Posted Monday at 09:11 PM Well, I got Lana tickets for her UK stadium shows in June and honestly, I was so naive because I didn't realise until today, when I saw this thread and did my research, that viagogo was even a reselling site. My friend just WhatsApped me the link to get tickets there, so that's what I did and I naturally assumed all this time that it was just another site like ticketmaster. I did think it was very risky that apparently the tickets aren't being sent until 3 days before the show but I suppose this is normal. So, it's all resold tickets? And the sellers don't get paid until you've attended the show? That's a bit better and I'm a bit cheered to see that almost all of you who have posted so far have had good experiences but it doesn't change the fact that when you look up the controversies this company has endured that they don't give you pause. Apparently there are rules in place to maintain consumer care and it does say that if my tickets don't arrive on time that I'll get a refund as I'm protected under their guarantee but even so...getting refunded doesn't erase the fact that I can't get into the show. Fingers crossed I get them in time and they're legit. Quote Link to post Share on other sites More sharing options...
Jolt 1,628 Posted Tuesday at 10:35 AM Share Posted Tuesday at 10:35 AM On 4/7/2025 at 9:11 PM, StrawberryBlond said: Well, I got Lana tickets for her UK stadium shows in June and honestly, I was so naive because I didn't realise until today, when I saw this thread and did my research, that viagogo was even a reselling site. My friend just WhatsApped me the link to get tickets there, so that's what I did and I naturally assumed all this time that it was just another site like ticketmaster. I did think it was very risky that apparently the tickets aren't being sent until 3 days before the show but I suppose this is normal. So, it's all resold tickets? And the sellers don't get paid until you've attended the show? That's a bit better and I'm a bit cheered to see that almost all of you who have posted so far have had good experiences but it doesn't change the fact that when you look up the controversies this company has endured that they don't give you pause. Apparently there are rules in place to maintain consumer care and it does say that if my tickets don't arrive on time that I'll get a refund as I'm protected under their guarantee but even so...getting refunded doesn't erase the fact that I can't get into the show. Fingers crossed I get them in time and they're legit. Expand yes, imagine you're at the gates and the ticket is invalid or they don't even send it, I don't know what I would do in that situation Quote Link to post Share on other sites More sharing options...
MonsterRocket 55 Posted Wednesday at 07:21 AM Author Share Posted Wednesday at 07:21 AM (edited) On 4/7/2025 at 12:35 PM, zakariah said: i think it's really up to chance with viagogo, personally i purchased a ticket for The Eras Tour in Singapore and my ticket turned out to be valid at the same time, many others also purchased from viagogo which resulted in them not being able to enter due to multiple duplicate entries before them or getting escorted out mid-concert, again due to duplicate tickets being scanned I was just one of the lucky ones, so I would say there's still a risk of your ticket being invalid / a scam Expand Does the Singapore Viagogo work differently, though? Because I can't see the point of trying to scam people if they won't eventually get paid . As I said before (at least on Viagogo Spain), the seller doesn't receive the money until you've attended the show. If you report you haven't or that the tickets were fake, the scammer won't get any money and according to the website, they'll ban the user and even legally act against that "seller". Also, as far as I know, the tickets will be sent via Ticketmaster this time, to apparently avoid duplicate tickets. Edited Wednesday at 07:22 AM by MonsterRocket 1 Quote Link to post Share on other sites More sharing options...
MonsterRocket 55 Posted Wednesday at 07:23 AM Author Share Posted Wednesday at 07:23 AM On 4/7/2025 at 1:41 PM, Dawson said: Its affiliated with Ticketmaster, its reputable Expand Source? Quote Link to post Share on other sites More sharing options...
Dawson 9,466 Posted Wednesday at 03:34 PM Share Posted Wednesday at 03:34 PM (edited) On 4/9/2025 at 7:23 AM, MonsterRocket said: Source? Expand Oh they’re not lol. I still trust them and your money is covered if something goes wrong under their guarantee Edited Wednesday at 03:35 PM by Dawson Quote Link to post Share on other sites More sharing options...
Bronco 8,478 Posted Wednesday at 04:04 PM Share Posted Wednesday at 04:04 PM On 4/7/2025 at 11:19 AM, Zombiecat said: I bought JWT using it but obvs my date was cancelled, they refunded it just fine, I remember being worried i'd get there and the tickets may not work though Expand Same experience here. Also bought Eras tour tickets & Ice Nine Kills tickets and both went swimmingly. 1 1 Quote Link to post Share on other sites More sharing options...
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