Airline Kicks Out Of Family After Dispute With Flight Crew

[RAMROD 117,011]

A family was kicked off a flight for orchestrating an announcement over their daughter's peanut allergy, according to multiple reports.

Georgie Palmer was flying along with her husband and two daughters from London to Dalaman, Turkey, with SunExpress on May 21, when the dispute broke out, according to the MailOnline.

Palmer's daughter, Rosie, has a severe peanut allergy that can result in a potentially fatal anaphylactic reaction, she told the outlet.

But airline staff refused to make a standard announcement asking other passengers not to eat peanuts. According to an Instagram post seen by the Mail, Palmer took matters into her own hands.

"We gently asked the passengers at the front of the plane to share our request," she wrote. "Row by row, as swift as a carefully crafted toppling domino trail, all the passengers turned back to kindly ask the row behind to please not eat nuts on the flight."

None of the passengers minded at all, she said.

But, she told the Mail, it enraged the pilot. She said he began to yell at them and ultimately ordered them to leave. As a result, the family spent around $6,400 booking alternative flights and hotels, she said.

In a statement to the Mail, a spokesperson for SunExpress said the airline does not make announcements like this as it "cannot guarantee an allergen-free environment on our flights."

Passengers have to notify the airline of special requirements 48 hours in advance, the spokesperson told Business Insider in a statement. They said Palmer didn't do that.

Palmer, in response, told the BBC that she had tried to make contact but could not reach anyone.

The airline also told the Mail that Palmer's husband, Nick Sollom, was "aggressive" to the crew and "tried to gain access to the cockpit."

Palmer told the BBC that claim was "absolute nonsense."

Speaking to the Mail, Sollom said that he knocked on the cockpit door to discuss the situation with the pilot but denied being aggressive.

In response to these denials, the airline's spokesperson told BI that it "stands by what it has said about this."

The incident highlights the amount of planning frequent flyers with allergies need to undertake, with only a handful of major airlines — including British Airways, Air Canada, Southwest, Delta, and JetBlue making accommodations like this a standard part of their policies.

An advocate for people with serious allergies said SunExpress was at fault.

Nadim Ednan-Laperouse, the co-founder of the Natasha Allergy Research Foundation, said in a post to Facebook that SunExpress should "immediately" revisit its policies.

https://www.aol.com/airline-kicked-family-off-plane-105229859.html

[bpmMonkey 7,716]

Okay..? Any insight on your view on the topic or are we now just copy/pasting „news“ articles in here without any appeared point what so ever? 🫠🤷🏼‍♀️

[RAMROD 117,011]

6 minutes ago, bpmMonkey said:

Okay..? Any insight on your view on the topic or are we now just copy/pasting „news“ articles in here without any appeared point what so ever? 🫠🤷🏼‍♀️

??

It's your job to put comments on news article, are you new? 

[Luke78619 23,559]

Imagine knocking on the cockpit door as if they’d open it to you  

[bpmMonkey 7,716]

10 minutes ago, RAMROD said:

??

It's your job to put comments on news article, are you new? 

It’s your job as the person opening the discussion to actually open it? 😅

it’s like entering a room and saying „Israel… am I right?“ 

[RAMROD 117,011]

8 minutes ago, bpmMonkey said:

It’s your job as the person opening the discussion to actually open it? 😅

it’s like entering a room and saying „Israel… am I right?“ 

News bearer need to be not biased, my henny. 

I just bring the news for discussion. 

[RAMROD 117,011]

11 minutes ago, Luke78619 said:

Imagine knocking on the cockpit door as if they’d open it to you  

Desperate time call for desperate measures, as they say 

[Guest]

STOP FIGHTING OR YOU'LL GET KICKED OUT OF Gaga DAILY. THE SINE IS EAGER AND THURSTY FOR BLOOD!! 

[NUTELLA 26,461]

Love her energy. For real.

edit- I support the mom/family 100%

edit- however, if you've seen Flightplan, you know that knocking on the cockpit door

is UNACCEPTABLE no matter what

[Pennywise 36,080]

SunExpress is terrible tbh. Like, easily one of my worst flights ever was with them 

[Cameltoe Chariot 15,310]

Don't worry @RAMROD I appreciate your breaking air travel news 

[DoremonLove 8,172]

Im confused if their daughter has allergy why arent others supposed to eat? I tht peanut allergy reacts when the allergic person eats it it

[RAMROD 117,011]

16 minutes ago, Pennywise said:

SunExpress is terrible tbh. Like, easily one of my worst flights ever was with them 

Are they worse than ryanair? (Specifically name this airline cos it seems to be bare minimum of budget flights in Europe that receives a lot of bad press)

[skaxboy 6,906]

I am no expert on this subject but I have a friend who wears a bracelet warning he has a peanut allergy and has an epipen. He once ate pie at a family Thanksgiving dinner that had a little bit of peanuts and they had to call the ambulance. Pretty scary. 
 

I assume peanut dust from chewing peanuts can be airborne and potentially be inhaled by the daughter. 
 

Did the family have a heavy mask for the child or any other sort of protection?

Did the airline they rebooked with provide the disclaimer?

The airline could have just made a simple announcement but I understand they are not required to, especially if they have a 48 hour notice policy.

[Pennywise 36,080]

Just now, RAMROD said:

Are they worse than ryanair? (Specifically name this airline cos it seems to be bare minimum of budget flights in Europe that receives a lot of bad press)

I don’t know, never flew with Ryanair. SunExpress at least let me have luggage, but I had booked that flight through United anyway