Gabe 1,958 Posted June 3, 2020 Share Posted June 3, 2020 Â Mine hasn't shipped and its said processing for so long now đđ Link to post Share on other sites More sharing options...
Lona Delery 7,177 Posted June 3, 2020 Share Posted June 3, 2020 mine has shipped today yayy Sometimes it feels like I've got a war in my mind, I wanna get off but I keep riding the ride Link to post Share on other sites More sharing options...
Quasi 10,586 Posted June 3, 2020 Share Posted June 3, 2020 2 minutes ago, Lona Delery said: mine has shipped today yayy How do you know?? Did you get an email?? I don't understand pineapples, so I don't eat bananas. Link to post Share on other sites More sharing options...
Lona Delery 7,177 Posted June 3, 2020 Share Posted June 3, 2020 9 minutes ago, Quasi said: How do you know?? Did you get an email?? yepp they sent a delivery confirmation Sometimes it feels like I've got a war in my mind, I wanna get off but I keep riding the ride Link to post Share on other sites More sharing options...
CanadaGoesGaga 1,913 Posted June 3, 2020 Share Posted June 3, 2020 My tracking still shows as âelectronic Information sent by shipperâ... come on Canada Post, get your hands on it! Link to post Share on other sites More sharing options...
DAS 3 Posted June 4, 2020 Share Posted June 4, 2020 Hi, Thought I'd add my billing experiences with a few of the stores when paying by credit card, apologies it's long but hopefully it helps . Even though the CA store doesn't appear to have any specific info around billing (see end for US and UK info), my CA store experience has been that it follows the UK store's process, which has been: 1. pending charge initially shows to verify card/funds - Date of Transaction 2. pending charge disappears/drops off (normally after 7 days - don't fully know the process of why it doesn't remain until it's processed) 3. charge finally processed once order is being prepared to ship/inventory has been confirmed as available to complete order - Date Processed + Shipping/Dispatch email received x (# days after Date Processed) Note: Steps 1 (Date of Transaction) and 3 (Date Processed) make up only 1 transaction on my card.  UK STORE Billing Experience 1. Date of Transaction 7 May 2020 2. - 3. Date Processed 28 May 2020 + Shipping/Dispatch email received 30 May 2020 (2 days after Date Processed) CA STORE Billing Experience 1. Date of Transaction 19 May 2020 2. - 3. Date Processed 2 Jun 2020 - Shipping/Dispatch email received (not yet) Note: I am from NZ, so today is 4 June 2020 (hopefully following the UK store experience I'll get a dispatch email at some point today/tomorrow to follow a similar 2 day timeframe)  The following has been taken directly from the US and UK stores (sorry for the caps). My US store experience has followed the below too, and from what I have mentioned above about my UK store experience, you'll see it aligns with the below. US STORE ONCE I PLACE AN ORDER, WHEN WILL MY ACCOUNT BE CHARGED? IF YOU PLACE AN ORDER ON OUR STORE, YOU WILL BE CHARGED FOR THE FULL COST OF YOUR ORDER IMMEDIATELY. IF YOU SEE ANY ADDITIONAL PENDING CHARGES ON YOUR ACCOUNT, PLEASE ALLOW UP TO 3 BUSINESS DAYS FOR THEM TO REVERSE. IF THEY DO NOT REVERSE AND YOU BELIEVE THERE HAS BEEN A BILLING ERROR, PLEASE REACH OUT TO US AT THE EMAIL LISTED ABOVE. UK STORE BILLING QUERY WE ACCEPT ALL MAJOR CREDIT AND DEBIT CARDS ALONG WITH PAYPAL. ALL THE AVAILABLE PAYMENT METHODS FOR YOUR COUNTRY WILL BE DISPLAYED WHEN YOU GET TO THE PAYMENT PAGE. IF YOU PAY BY CREDIT/DEBIT CARD, 'DIGITAL STORES' WILL BE THE NAME SHOWN ON YOUR BANK STATEMENT. CREDIT CARD PAYMENTS ARE ONLY TAKEN WHEN THE ORDERS ARE PROCESSED. PAYPAL AND DEBIT CARD PAYMENTS ARE TAKEN WHEN THE ORDER IS PLACED. IF YOUR CREDIT CARD COMPANY IS TO DECLINE THE TRANSACTION, WE DO NOT HAVE ACCESS THIS DECISION, AS IT IS BETWEEN THE CUSTOMER AND THEIR BANK. Link to post Share on other sites More sharing options...
Smarticle 3,177 Posted June 4, 2020 Share Posted June 4, 2020 I was charged. But I got an email saying only the CD is coming Justice for Grigio Girls!!! Link to post Share on other sites More sharing options...
BangTheGong 310 Posted June 4, 2020 Share Posted June 4, 2020 Mines still being processed as well. I hope they don't cancel mine . Just noticed the store's are still down... strange. Link to post Share on other sites More sharing options...
Gabe 1,958 Posted June 4, 2020 Share Posted June 4, 2020 They created a shipping label registered with Canada Post! So I have a tracking #, but nothing sent out yet. What a saga for us all to get an L đ€Ł Link to post Share on other sites More sharing options...
lance13 834 Posted June 4, 2020 Share Posted June 4, 2020 I'm in the US, but I'm pretty sure my biggest mistake was not having them split the shipments. I left it for everything to come at once and my order status still says "confirmed". Link to post Share on other sites More sharing options...
Chromatography 9,533 Posted June 4, 2020 Share Posted June 4, 2020 2 minutes ago, lance13 said: I'm in the US, but I'm pretty sure my biggest mistake was not having them split the shipments. I left it for everything to come at once and my order status still says "confirmed". i did split shipments and my crew neck and cassette are still lost in the oblivion. my signed booklet as well, i only got the cd this week a few days ago Link to post Share on other sites More sharing options...
Teal Ambition 47,805 Posted June 4, 2020 Share Posted June 4, 2020 Mine shipped 3 days ago but the update on Canada Post remains the same âElectronic information submitted by shipperâ ââââââââ before I am Canadian, I am Chromatican ââââââââ Link to post Share on other sites More sharing options...
DAS 3 Posted June 5, 2020 Share Posted June 5, 2020 23 hours ago, DAS said: CA STORE Billing Experience 1. Date of Transaction 19 May 2020 2. - 3. Date Processed 2 Jun 2020 - Shipping/Dispatch email received (not yet) Note: I am from NZ, so today is 4 June 2020 (hopefully following the UK store experience I'll get a dispatch email at some point today/tomorrow to follow a similar 2 day timeframe) Update: Dispatch email received 5 June 2020 Link to post Share on other sites More sharing options...
Quasi 10,586 Posted June 5, 2020 Share Posted June 5, 2020 WHY IS THIS SO DIFFICULT. I don't understand pineapples, so I don't eat bananas. Link to post Share on other sites More sharing options...
CanadaGoesGaga 1,913 Posted June 5, 2020 Share Posted June 5, 2020 6 hours ago, Teal Ambition said: Mine shipped 3 days ago but the update on Canada Post remains the same âElectronic information submitted by shipperâ Same. Eventually we will get them Link to post Share on other sites More sharing options...
Featured Posts
Archived
This topic is now archived and is closed to further replies.