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Was anyone else’s Paper magazine order cancelled?


sourpunk

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sourpunk

I ordered the special edition transformation issue, was then charged for 2 copies, and then the charge was taken off my card but I haven’t received an email from Paper. Anyone else have this issue?

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sourpunk
Just now, Agunimon said:

It sounds like your bank might have seen it as a duplicate charge and reversed them both.

That probably makes the most sense. Thanks!

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RAMROD
1 hour ago, Adarsh said:

@RAMROD I believe yours was delivered right? 

Yes. It was.

(ノ◕ヮ◕)ノ✧*:・゚ dancin' until i'm dead (*´艸`*) ♡♡♡
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RAMROD

If you receives order number(s) on your e-mail soon after you purchased it, you should be getting the magazines. Or you can ask for its whereabout by including the said order numbers on their costumer service e-mail: paper@cambeywest. com @sourpunk

(ノ◕ヮ◕)ノ✧*:・゚ dancin' until i'm dead (*´艸`*) ♡♡♡
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sourpunk
29 minutes ago, RAMROD said:

If you receives order number(s) on your e-mail soon after you purchased it, you should be getting the magazines. Or you can ask for its whereabout by including the said order numbers on their costumer service e-mail: paper@cambeywest. com @sourpunk

great thank you so much! I'll email them!

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elijahfan
2 hours ago, RAMROD said:

If you receives order number(s) on your e-mail soon after you purchased it, you should be getting the magazines. Or you can ask for its whereabout by including the said order numbers on their costumer service e-mail: paper@cambeywest. com @sourpunk

Still haven’t received my copy, emailed them twice, no answer.... They’re starting to get on my nerves

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RAMROD
43 minutes ago, elijahfan said:

Still haven’t received my copy, emailed them twice, no answer.... They’re starting to get on my nerves

 

Oh, they responded to me pretty quickly then. As I wrote them on wekeend, I was only getting a reply by noon on Monday. I was writing "Order Inquiry" as the e-mail subject, and was to the point though remain polite on the e-mail body.

Hope they will get to you soon, or perhaps try to write them once more?

(ノ◕ヮ◕)ノ✧*:・゚ dancin' until i'm dead (*´艸`*) ♡♡♡
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Itsbrenda
1 hour ago, spamuelbtanner said:

newsstand.co.uk

 

Thank you! £12 is a bit much but I appreciate it :ohno:

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elijahfan
4 hours ago, RAMROD said:

 

Oh, they responded to me pretty quickly then. As I wrote them on wekeend, I was only getting a reply by noon on Monday. I was writing "Order Inquiry" as the e-mail subject, and was to the point though remain polite on the e-mail body.

Hope they will get to you soon, or perhaps try to write them once more?

Wrote them 2 weeks ago, and again on Monday... If I still have nothing by Friday, I'll try reaching them on FB.

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