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Haus Labs replying to negative IG comments


Stef

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Spartacus

Just because some criticizes your product, doesn't mean they're being "unkind".  Everyone's entitled to their opinion and once it's not offensive I...

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Sanne Godijn
21 minutes ago, Economy said:

What? If u dont have a positive review its not being kind to the space???

 

ppl should be able to be honest about their opinions. Its a product, positive and negative reviews are to be expected

Yeah but there's a difference between a negative review and a hate comment 

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Economy
11 minutes ago, Sanne Godijn said:

Yeah but there's a difference between a negative review and a hate comment 

Those didnt look like hate comments to me. Seemed like unimpressed customers

 

i guess it could just be Gaga haters too but u cant assume :shrug:

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It’s what they deserve. This is not acceptable content to be posting on an official page of a makeup brand. It’s embarrassing at this point and the call outs are warranted idgaf

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Sanne Godijn
7 minutes ago, Economy said:

Those didnt look like hate comments to me. Seemed like unimpressed customers

 

i guess it could just be Gaga haters too but u cant assume :shrug:

Im not assumeming i just feel like instead of saying something like thats ugly or thats a mess they could comment in a more detailed and polite way 

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Economy
1 hour ago, Sanne Godijn said:

Im not assumeming i just feel like instead of saying something like thats ugly or thats a mess they could comment in a more detailed and polite way 

True Fair enough.

 

More detail of why they didnt like it would make feed back more useful instead of unexplained dislike

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Franch Toast

Good for them. 

And I want HL to continue to flourish. I love the Glam Attacks and want them to create them in more colors. They're a fantastic product for a makeup novice like me. Just ordered the eyeliner too (excuse me, Eye-Lie-Ner) and can't wait to learn how to finally do a proper winged liner. 

She/Her/Hers
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RAMROD

Killed by kindness like

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(ノ◕ヮ◕)ノ✧*:・゚ 𝚍𝚊𝚗𝚌𝚒𝚗𝚐 𝚒𝚗 𝚝𝚑𝚎 𝚜𝚑𝚊𝚍𝚘𝚠 𝚘𝚏 𝚝𝚑𝚎 𝚗𝚒-𝚒-𝚒-𝚒𝚐𝚑𝚝...! (*´艸`*) ♡♡♡
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12 hours ago, Madling said:

It outdid expectations anyway so its not going anywhere

Expectations were lowkey in the basement so that wouldn’t have been too hard :selena: 

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Madling
24 minutes ago, Stef said:

Expectations were lowkey in the basement so that wouldn’t have been too hard :selena: 

Aw someone is butthurt it isn't the disaster you wanted it to be :huntyga:

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RenegAde

Imagine how tired we are of you haus labs haters ,get over it  dear ,it was a hit  ,go on and live your life

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12 hours ago, LeftoverPasta said:

I just don't understand why people feel the need to say anything at all?

roll eyes whatever GIF

Cause Haus Labs is a business and feedback is normal? 

How do u guys even function in the real world, not protected by online kindness 24/7?

Too many people here with moral superiority complex.
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1 hour ago, Madling said:

Aw someone is butthurt it isn't the disaster you wanted it to be :huntyga:

Did I want it to be a disaster?

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