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Refund question with Viagogo

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Dear Gaga Fans, ist there anyone out here experiencing severe difficulties in claiming refund for the Zurich Concert (delayed from September 2017 to February 2018 and cancelled in January 2018)? My mum ripped her savings to forge together enough money for three premium tickets for herself (she has been a huge Fan for years ans is chronically ill, therefore standard tickets wouldn't work), my wife and myself. Viagogo has not refunded a single penny since and does not cooperate in a constructive way. I am looking for people who share similar experiences, maybe joining in for legal procedures. Thanks!

Edited by Bear
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I've read about Viagogo scams and I hope it works out for you. Don't know if I can help unfortunately, but I hope you get your money back.


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