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Credit card problem at concerts!


MonsterPug

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MonsterPug

So my friend and I got the come to mama package and they're asking for the original card holder to be present and to have the card they used. She renewed her card, does this affect us in any way? I'm worried since I've Heard they're not letting people In. Anyone please help. It's at the Vegas show. I'm thinking do calling the venue. 

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Irrelevant

I think it's best to call the venue, good luck!

광야로 걸어가 알아 네 home ground
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Calling the venue is absolutely the best idea.

tbh this whole credit card thing is really dumb. A lot of people gift tickets, hopefully they will acknowledge this is troublesome and will stop it.

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MonsterPug
Just now, Irrelevant said:

I think it's best to call the venue, good luck!

Thanks ❤️

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JustaMonster

Why are they even doing the credit card thing in the first place? :huh:

Hands up to the sky, I'm about to fly!
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MonsterPug
Just now, JustaMonster said:

Why are they even doing the credit card thing in the first place? :huh:

So far this has been in Canada . Hopefully it doesn't come here to the us. I'm just worried cuz in the VIP instructions it says to take the Orogianl card used but she renewed it 

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August Blue
1 minute ago, Kevin Slay Zuniga said:

So far this has been in Canada . Hopefully it doesn't come here to the us. I'm just worried cuz in the VIP instructions it says to take the Orogianl card used but she renewed it 

Do the tickets have her name on them? If yes then just contact the venue I dont think there will be a problem

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MonsterPug
19 minutes ago, August Blue said:

Do the tickets have her name on them? If yes then just contact the venue I dont think there will be a problem

It's paper less ticketing. It says that the original person who bought the tickets needs to be present with ID and with the original card used to make the purchases.  She renewed it so idk if that will affect it. 

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CanadaGoesGaga
1 hour ago, Kevin Slay Zuniga said:

So my friend and I got the come to mama package and they're asking for the original card holder to be present and to have the card they used. She renewed her card, does this affect us in any way? I'm worried since I've Heard they're not letting people In. Anyone please help. It's at the Vegas show. I'm thinking do calling the venue. 

For Credit Card Entry, when you used whatever credit card to pay, and accepted the terms, that Credit Card literally became your tickets. The credit card doesn't have to be valid at time of entry, it could have expired, changed, been disabled, but that credit card needs to be swiped to gain entry. Now with a renewal I am unsure if that transfers over to the new card or not, I assume the numbers didn't change just the expiry/code on back. But those numbers may be tied into the tickets, so if she has the original card still you're fine, if not call. 

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LetsGetHigh

I hope they can implement something like this in the US too. Not credit cards but like your ID to prove you're the one who bought the tickets with the availability that you could gift someone tickets and put their names.

Scalpers are annoying as **** and need to be stopped, especially in UK.

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spicemuncher

I had a similar problem last time where my card was changed. I called Ticketmaster, they refunded the amount to the old card (which goes into your bank account eventually, but inform your bank of this), then they charged the amount to my new card.

You get a new confirmation email with your same tickets but with the new card details attached.

It took 10 minutes over the phone and they were super nice. This was Ticketmaster UK, though.

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That J

If the name and numbers on the card are the same, you won't have any problems.  

The Idler Wheel Is Wiser Than The Driver Of The Screw
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That J
2 hours ago, hausoffame said:

Does this affect regular ticket holders as well or just the special packages?

From what I read about the last two shows, its affected a lot of people. Seemed like more thAn just special package owners. 

The Idler Wheel Is Wiser Than The Driver Of The Screw
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