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Tidal is charging ex-customers $19.99 for no reason


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venusian
5 hours ago, Opium said:

outdated receipt

if it hasnt been updated since 2014 they only couldve gained so

WELCOME TO THE TRAGIC KINGDOM
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TimisaMonster

That's embarrassing

Like..... :awkney:

Are they that desperate for traffic they fake a charge error so they can "compensate" you with a three month premium subscription?!?! PSH...bye

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LORD GAGA

It's funny, could be they think since they apologised and gave you three months free that they'll gain some customers who will stay past the three months, imagine how many people this has happened to. And we all know tidal is failing miserably lol

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Andreyw
4 hours ago, venusian said:

if it hasnt been updated since 2014 they only couldve gained so

What makes you so sure? :green: 

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NewYorkCity
9 hours ago, Pedro said:

In addition to the full refund, we have also given you free access to TIDAL Premium for the next three months as a compensation

 

 

Wanna bet they are giving away these three months so that more people will listen to Rihanna's exclusive Tidal album release? Bookmark me :gaycat:

This so so much lmao

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Serendipity

Update January 18th 1:35PM ET: Moments after this article was published, Tidal updated the language on the subscription page indicating that no one will be charged after the three-month membership comes to a close. I'm going to give them the benefit of the doubt and assume that was the plan all along and what I — and others — saw was an unintended error.

See talent here-->http://bit.ly/2eqeUxK
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venusian
11 hours ago, Opium said:

What makes you so sure? :green: 

they've sold multiple things and continue to sell hit recods and went on a giant stadium tour. how exactly would they lose money

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Andreyw
1 minute ago, venusian said:

they've sold multiple things and continue to sell hit recods and went on a giant stadium tour. how exactly would they lose money

investing them in deals that don't bring any profit but loss?

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LePetitGAGABLover
21 hours ago, Tove Lo said:

Just checked to see if I was accidentally billed but I wasn't, thank the lord. :air: 

Are you still subscribed to them?:green:

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venusian
2 minutes ago, Opium said:

investing them in deals that don't bring any profit but loss?

theyre with a billion dollars im pretty sue they will be okay

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