Xoxo Adriana 15,040 Posted December 26, 2017 Share Posted December 26, 2017 So here's another rant from yourstruly.mp3 So back in mid-November my parents ordered some JWT merch from Gaga's official store as I had asked for it as my christmas present. I told my parents to order the merch really early as we live in Australia and everything takes a million years to arrive here. I only ordered two things, The white rhino interlude hoodie and the Joanne Tour lithograph. From Mid-November till now my order is STILL sitting on "order confirmed, we will notify you when your order has been shipped". It has legit been a month and a half and it's still not shipped Also my dad used his credit card for the order and discovered an extra $20 was taken out of his account...and because he rarely does online shopping we came to the conclusion it was whoever was running the Lady Gaga Store who charged us extra for no reason whatsoever (he already payed for shipping price) I never had this problem with the Ariana Grande official store, I ordered way more things than I did on Gaga's store and within the hour after the order was confirmed I received a notification my order had been shipped. Within that week my order had arrived : Have any of y'all had any problems with shopping at Gaga's official store? Tell us below what happened also what should I do should I contact them Link to post Share on other sites More sharing options...
GypsyBabe 22,836 Posted December 26, 2017 Share Posted December 26, 2017 Thats super annoying! Personally I have never ever had an issue ordering from her store... Have you called or contacted them in any way? ⚯͛ Link to post Share on other sites More sharing options...
giskardsb 12,565 Posted December 26, 2017 Share Posted December 26, 2017 If you want something to actually happen, yes, call them Link to post Share on other sites More sharing options...
QueenTam 311 Posted December 26, 2017 Share Posted December 26, 2017 I never ordered from her store Link to post Share on other sites More sharing options...
Xoxo Adriana 15,040 Posted December 26, 2017 Author Share Posted December 26, 2017 1 minute ago, GypsyBabe said: Thats super annoying! Personally I have never ever had an issue ordering from her store... Have you called or contacted them in any way? I was considering contacting them however due to Christmas and boxing day I thought id wait until that was over so I could. My mom said they may not be operating until the new year though as now is usually the christmas week break. So Should I contact them now or after the new year? Link to post Share on other sites More sharing options...
Sirius094 2,248 Posted December 26, 2017 Share Posted December 26, 2017 Why wasting so much money on merch not worthy of that expense? It's overpriced Pem Pem Perempem Pem Pem Pem Link to post Share on other sites More sharing options...
Teal Ambition 47,805 Posted December 26, 2017 Share Posted December 26, 2017 I ordered the PI long sleeve shirt when it was first released, it took 2 months to get to Canada ▌│█║▌║▌║ before I am Canadian, I am Chromatican ║▌║▌║█│▌ Link to post Share on other sites More sharing options...
Xoxo Adriana 15,040 Posted December 26, 2017 Author Share Posted December 26, 2017 11 minutes ago, Sirius094 said: Why wasting so much money on merch not worthy of that expense? It's overpriced well christmas comes only once a year so why not ask for something you can't afford yourself? Link to post Share on other sites More sharing options...
GypsyBabe 22,836 Posted December 26, 2017 Share Posted December 26, 2017 17 minutes ago, Kylie Jenner said: I was considering contacting them however due to Christmas and boxing day I thought id wait until that was over so I could. My mom said they may not be operating until the new year though as now is usually the christmas week break. So Should I contact them now or after the new year? I would try to contact them asap through email. You paid for a product and should get it! Her stuff isnt cheap! ⚯͛ Link to post Share on other sites More sharing options...
Blake 7,385 Posted December 26, 2017 Share Posted December 26, 2017 I live in Australia and I ordered the limited Joanne Coachella t-shirt, and it arrived in 2 weeks with a shipping confirmation within two hours. Link to post Share on other sites More sharing options...
Lona Delery 7,214 Posted December 26, 2017 Share Posted December 26, 2017 instead of contacting them, youre here maybe your order simply got lost inbetween all the others. Why didnt you write to them after 2 weeks with no confirmation? Sometimes it feels like I've got a war in my mind, I wanna get off but I keep riding the ride Link to post Share on other sites More sharing options...
Florian 19,956 Posted December 27, 2017 Share Posted December 27, 2017 As for the 20$ it's impossible for them to charge you more money then displayed on the screen when you're buying them. So I highly doubt it comes from there Link to post Share on other sites More sharing options...
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