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Horrible service on Gaga's Official store


Xoxo Adriana

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Xoxo Adriana

So here's another rant from yourstruly.mp3 :lana: 

So back in mid-November my parents ordered some JWT merch from Gaga's official store as I had asked for it as my christmas present. I told my parents to order the merch really early as we live in Australia and everything takes a million years to arrive here. I only ordered two things, The white rhino interlude hoodie and the Joanne Tour lithograph. From Mid-November till now my order is STILL sitting on "order confirmed, we will notify you when your order has been shipped". It has legit been a month and a half and it's still not shipped :awkney: 

Also my dad used his credit card for the order and discovered an extra $20 was taken out of his account...and because he rarely does online shopping we came to the conclusion it was whoever was running the Lady Gaga Store who charged us extra for no reason whatsoever (he already payed for shipping price) :saladga: 

I never had this problem with the Ariana Grande official store, I ordered way more things than I did on Gaga's store and within the hour after the order was confirmed I received a notification my order had been shipped. Within that week my order had arrived ::icega:

Have any of y'all had any problems with shopping at Gaga's official store? Tell us below what happened :lolly: also what should I do should I contact them :ladyhaha: 

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GypsyBabe

Thats super annoying! Personally I have never ever had an issue ordering from her store...

Have you called or contacted them in any way?

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Xoxo Adriana
1 minute ago, GypsyBabe said:

Thats super annoying! Personally I have never ever had an issue ordering from her store...

Have you called or contacted them in any way?

I was considering contacting them however due to Christmas and boxing day I thought id wait until that was over so I could. My mom said they may not be operating until the new year though as now is usually the christmas week break. So Should I contact them now or after the new year?

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Sirius094

Why wasting so much money on merch not worthy of that expense? :/ It's overpriced

Pem Pem Perempem Pem Pem Pem
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Teal Ambition

I ordered the PI long sleeve shirt when it was first released, it took 2 months to get to Canada :saladga:

▌│█║▌║▌║ before I am Canadian, I am Chromatican ║▌║▌║█│▌
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Xoxo Adriana
11 minutes ago, Sirius094 said:

Why wasting so much money on merch not worthy of that expense? :/ It's overpriced

well christmas comes only once a year so why not ask for something you can't afford yourself? :poot: 

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GypsyBabe
17 minutes ago, Kylie Jenner said:

I was considering contacting them however due to Christmas and boxing day I thought id wait until that was over so I could. My mom said they may not be operating until the new year though as now is usually the christmas week break. So Should I contact them now or after the new year?

I would try to contact them asap through email. You paid for a product and should get it! Her stuff isnt cheap!

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I live in Australia and I ordered the limited Joanne Coachella t-shirt, and it arrived in 2 weeks with a shipping confirmation within two hours. :shrug:

SharedImage-69686.jpg?t=1226eb7f4677a3b1

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Lona Delery

instead of contacting them, youre here :poot:

maybe your order simply got lost inbetween all the others. Why didnt you write to them after 2 weeks with no confirmation?

Sometimes it feels like I've got a war in my mind, I wanna get off but I keep riding the ride
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Florian

As for the 20$ it's impossible for them to charge you more money then displayed on the screen when you're buying them. So I highly doubt it comes from there

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