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Wrong address deliveries happening for HL products


StarstruckIllusion

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Woolfsmck
11 hours ago, StarstruckIllusion said:

- Don’t Freak Out -

but...

Well... *8 cases so far... that’s kinda notable right?

Other cases:

EDIT:

Theyve responded oop. @GoneGUY was right

 

Not unusual ...shipping mistakes are part of the buisness... 

I'm sure insurance and corrective procedures are in place

like a cat in a sil, I observe life, moving and still. My words give a clue,look inside to see whats true
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JohnnyVersace
11 hours ago, ryansamonster said:

Once a product ships, it is out of HL’s hands and the responsibility of the shipping carrier. The only mess up on their end would be if they got shipping addresses wrong. 

They have been messing up the tracking numbers apparently. Mine was “delivered” in Texas instead of NYC, and they say they can’t generate another tracking number but I should be assured it’s otw. 
 

A mess. :vegas:

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Woolfsmck
1 minute ago, JohnnyVersace said:

They have been messing up the tracking numbers apparently. Mine was “delivered” in Texas instead of NYC, and they say they can’t generate another tracking number but I should be assured it’s otw. 
 

A mess. :vegas:

It's the shipping system...not the product sorce.. lay blame where its due... and  any volume buisness is gonna have errors that need addressing...its a human thing

like a cat in a sil, I observe life, moving and still. My words give a clue,look inside to see whats true
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KURUSHITOVSKA
12 hours ago, SamanthaC said:

Amazon messed mine up and sent mine to my old address.  Does that count? :bradley:

You can choose you adress before check out in Amazon so nope

¿Qué currículum tiene ésta tarántula?
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SharkmanthaC
3 hours ago, KURUSHITOVSKA said:

You can choose you adress before check out in Amazon so nope

I moved between the time I ordered and the time it shipped.  I had changed my default address, but apparently that didn't go back to past orders.  THankfully my in laws live across the street and no one lives there yet.

she/her/hers
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ladylinners
18 hours ago, S0436 said:

So did anyone receive their order after ordering from HL.com?  :oprah:

Got mine, but I had a mix up with glam attacks. 

18 hours ago, Meruk Holland said:

Well, mine got delivered to my house, but they messed up which Glam Attack duo I ordered.

I had that as well 

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phantasmas

my 2nd order says its out for delivery in Pennsylvania....... i live in California :selena:

no biggie tho, im sure everything will turn out ok

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Diamond heart99

I’m one of them. Can’t even begin to describe how pissed off I am. 

I’m blonde, I’m skinny, I’m rich and I’m a little bit of a bitch
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RAMROD

Somebody's getting fired :diane:

 

(ノ◕ヮ◕)ノ✧*:・゚ 𝘸𝘰𝘶𝘭𝘥𝘢 𝘴𝘩𝘰𝘶𝘭𝘥𝘢 𝘤𝘰𝘶𝘭𝘥𝘢, 𝘥𝘪𝘥𝘯'𝘵 (*´艸`*) ♡♡♡
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Woolfsmck
2 hours ago, RAMROD said:

Somebody's getting fired 

In my experiences with the shipping industry,  its 50/50 that everything  will go right , day to day 

like a cat in a sil, I observe life, moving and still. My words give a clue,look inside to see whats true
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phantasmas
22 hours ago, phantasmas said:

my 2nd order says its out for delivery in Pennsylvania....... i live in California :selena:

no biggie tho, im sure everything will turn out ok

sent them an email today, hopefully their CS is top notch  :vegas: 

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Diamond heart99

Anyone get an answer yet?

I live in LA - I’m sure LG has a ton of product sitting in her garage. She could Postmate it to me. 

I’m blonde, I’m skinny, I’m rich and I’m a little bit of a bitch
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