Haus Labs order is cancelled

[Lilmonzter 2,864]

It's Amazon, they were born this way

[ChromeAngel 3,230]

8 minutes ago, RAMROD said:

Probably sold out. It can happen even if you purchase in day of release. Lots of people might access and purchase from the haus labs website than amazon. And they may have different inventory. 

But ask the costumer service just to be sure.  

NO!!! I haven’t bought anything yet because I thought they weren’t going to sell out 

[RAMROD 96,716]

2 minutes ago, ChromeAngel said:

NO!!! I haven’t bought anything yet because I thought they weren’t going to sell out 

The past cases usually shown that brands will sell another batch of it is sold out. But sometimes it can be 2 months wait.  Don't fret. 

[crisTEAne 21,059]

so what did they say? what was the explanation? 

[ydnmnme 16,038]

1 hour ago, t e a said:

so what did they say? what was the explanation? 

I haven’t received the answer yet 

[JazzGa 14,349]

I thought the entire point of the 2 month pre-order was getting an idea for how much demand there is so they can meet it and won't sell out immediately    Ugh I hope this doesn't happen with my order

[ydnmnme 16,038]

On 7/18/2019 at 2:05 PM, OpenHeartedMonster said:

Tell us when they answer!

Update: Everything is great! That was their answer: “We apologize for the inconvenience. It appears that the order was flagged as potentially fraudulent, so our system automatically cancelled it. The funds for that order will be returned to you in approximately 5-10 business days. If you would like to re-submit the order on hauslabs.com at your convenience, I'll make sure that it is processed without issue”

I asked few more questions and already made another order 😅 The person from the support is very nice! 

[nerdfacekillah 4,328]

9 minutes ago, ydnmnme said:

Update: Everything is great! That was their answer: “We apologize for the inconvenience. It appears that the order was flagged as potentially fraudulent, so our system automatically cancelled it. The funds for that order will be returned to you in approximately 5-10 business days. If you would like to re-submit the order on hauslabs.com at your convenience, I'll make sure that it is processed without issue”

this answer reminds me of the answers i write on emails to different customers because i work as a customer service agent of a company

[A Hybrid 10,959]

On 7/18/2019 at 11:01 AM, ydnmnme said:

I asked few more questions and already made another order 😅 The person from the support is very nice! 

Where’s LG6 

[pachinko 9,486]

On 7/18/2019 at 7:27 AM, RAMROD said:

Probably sold out. It can happen even if you purchase in day of release. Lots of people might access and purchase from the haus labs website than amazon. And they may have different inventory. 

But ask the costumer service just to be sure.  

She just released it via pre-orders, didnt she? How can it be sold out? 

[RAMROD 96,716]

7 hours ago, pachinko said:

She just released it via pre-orders, didnt she? How can it be sold out? 

In some cases the brands already have their product in production when the pre-order started and they do it in certain amount. That is how pre-order can still sold out.