whateveradore 858 Posted July 15, 2019 Share Posted July 15, 2019 Sis, Brazil needs yall's help, like ... NOW. Haus Labs did a really cute and thoughtful thing for us and started to sell the products in our currency but the thing is... that **** doesn't work here, Brazil banking does not accept international purchases on websites that do the currency conversion by themselves, as this is a form of profit for them. So I came here to kindly ask for help if y'all could send them an e-mail about this, as more people sent the higher chance we have of them to see it. And I know Amazon is selling it, and we do have Amazon, but they are charging an extra $10 (Dollars) as shipping, which is unfair cause the Haus Labs website is selling with free shipping. AMOR MORTA GAGA Link to post Share on other sites More sharing options...
Didymus 34,380 Posted July 15, 2019 Share Posted July 15, 2019 So what do they have to do exactly? Not change the currency? Link to post Share on other sites More sharing options...
RAMROD 110,242 Posted July 15, 2019 Share Posted July 15, 2019 What? That sucks Have you tried yourself? Did the payment get rejected? (ﾉ◕ヮ◕)ﾉ✧*:･ﾟ What it meant to be content with you (*´艸｀*) ♡♡♡ Link to post Share on other sites More sharing options...
Vitleysingur 13,790 Posted July 15, 2019 Share Posted July 15, 2019 I came in the thread expecting someone to complain about it all being sold out Dreams of you and me are in the dirt. Link to post Share on other sites More sharing options...
Didymus 34,380 Posted July 15, 2019 Share Posted July 15, 2019 Just now, Vitleysingur said: I came in the thread expecting someone to complain about it all being sold out I thought it was gonna be a "buy more, we can't let this flop" situation Link to post Share on other sites More sharing options...
ladylinners 485 Posted July 15, 2019 Share Posted July 15, 2019 13 minutes ago, whateveradore said: Sis, Brazil needs yall's help, like ... NOW. Haus Labs did a really cute and thoughtful thing for us and started to sell the products in our currency but the thing is... that **** doesn't work here, Brazil banking does not accept international purchases on websites that do the currency conversion by themselves, as this is a form of profit for them. So I came here to kindly ask for help if y'all could send them an e-mail about this, as more people sent the higher chance we have of them to see it. And I know Amazon is selling it, and we do have Amazon, but they are charging an extra $10 (Dollars) as shipping, which is unfair cause the Haus Labs website is selling with free shipping. Have you tried changing the currency at the bottom of the page? Would that help? Link to post Share on other sites More sharing options...
ghs 3,343 Posted July 15, 2019 Share Posted July 15, 2019 I’m from brazil and i was able to purchase a kit for my sister...it might be a problem with your card/bank. Never heard of that kind of policy you are saying we have and i never had any problem ordering online... Link to post Share on other sites More sharing options...
homomo 23,883 Posted July 15, 2019 Share Posted July 15, 2019 4 minutes ago, ladylinners said: Have you tried changing the currency at the bottom of the page? Would that help? They stated the bank won't allow international purchases. Meaning, it could be in the same currency, but if the hub bank is outside Brazil.. well, they are out of luck. I doubt this is something Haus Labs could fix unless they have a bank account where the proceeds could go to in Brazil. However, they would then need a business licence in Brazil, plus multiple other things, etc. I would talk to your local bank, and maybe even look at other banks? 0110100001100101011011000110110001101111 Link to post Share on other sites More sharing options...
JusKeepBreathin 19,311 Posted July 15, 2019 Share Posted July 15, 2019 25 minutes ago, whateveradore said: Sis, Brazil needs yall's help, like ... NOW. Haus Labs did a really cute and thoughtful thing for us and started to sell the products in our currency but the thing is... that **** doesn't work here, Brazil banking does not accept international purchases on websites that do the currency conversion by themselves, as this is a form of profit for them. So I came here to kindly ask for help if y'all could send them an e-mail about this, as more people sent the higher chance we have of them to see it. And I know Amazon is selling it, and we do have Amazon, but they are charging an extra $10 (Dollars) as shipping, which is unfair cause the Haus Labs website is selling with free shipping. Amazon fullfills Haus Labs website. So I'm guessing you will still be charged. "Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity." -Martin Luther King Jr. Link to post Share on other sites More sharing options...
Jill 30,379 Posted July 15, 2019 Share Posted July 15, 2019 26 minutes ago, whateveradore said: Haus Labs did a really cute and thoughtful thing for us and started to sell the products in our currency Sorry to bust your bubble but the conversion is done automatically since they're using Shopify. If you visit the website on any other country it will automatically show the country's currency. It's not something the did only for Brazil. Former First Lady of the United States. Now card-carrying member of the Communist Party of China (CPC). Link to post Share on other sites More sharing options...
whateveradore 858 Posted July 15, 2019 Author Share Posted July 15, 2019 50 minutes ago, RAMROD said: What? That sucks Have you tried yourself? Did the payment get rejected? Ýep, I did try a bunch of times, my credit card company even call me to see if it was me otherwhise they would block my card cause they thought it was stolen AMOR MORTA GAGA Link to post Share on other sites More sharing options...
whateveradore 858 Posted July 15, 2019 Author Share Posted July 15, 2019 50 minutes ago, ghs said: I’m from brazil and i was able to purchase a kit for my sister...it might be a problem with your card/bank. Never heard of that kind of policy you are saying we have and i never had any problem ordering online... It's not a problem when you are buying in dolars, I have seen a lot of brazilian fans going through the same ****, of twitter, instagram, facebook,etc. https://exame.abril.com.br/seu-dinheiro/compra-em-real-com-cartao-no-exterior-nao-sera-mais-possivel/ AMOR MORTA GAGA Link to post Share on other sites More sharing options...
whateveradore 858 Posted July 15, 2019 Author Share Posted July 15, 2019 39 minutes ago, ladylinners said: Have you tried changing the currency at the bottom of the page? Would that help? whenever I click in change currency they also think i'm in tha specific country, so yeah I can buy from it but it won't be delivered to my adress as the website auto completes to the country where the currency is from AMOR MORTA GAGA Link to post Share on other sites More sharing options...
whateveradore 858 Posted July 15, 2019 Author Share Posted July 15, 2019 30 minutes ago, JusKeepBreathin said: Amazon fullfills Haus Labs website. So I'm guessing you will still be charged. nope, when I try to go through with the transaction the shipment is free, is even stated on the website banner, amazon is charging cause they want and can AMOR MORTA GAGA Link to post Share on other sites More sharing options...
whateveradore 858 Posted July 15, 2019 Author Share Posted July 15, 2019 35 minutes ago, homomo said: They stated the bank won't allow international purchases. Meaning, it could be in the same currency, but if the hub bank is outside Brazil.. well, they are out of luck. I doubt this is something Haus Labs could fix unless they have a bank account where the proceeds could go to in Brazil. However, they would then need a business licence in Brazil, plus multiple other things, etc. I would talk to your local bank, and maybe even look at other banks? in that case, no. They are already receiveing my money in my own currency which I don't see as usefull or profitable towards them. The issue is they need to charge me in dollars not in my own curreency. It's noy only my bank that has this isssue, it's all of them is a law. International online shopping need to be made by dollars so that the banks can make profit out of the conversion by having their own tax over it AMOR MORTA GAGA Link to post Share on other sites More sharing options...
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