1. Are my tickets still valid?
Yes, your ticket is valid for your new date and no action is needed on your part.
2. Can I get a refund?
If your new date doesn’t work for you then you can claim a full refund if you got your ticket through an official channel such as Ticketmaster.
Resale tickets are a bit murky in this area, a refund is not guaranteed. Contact your specific point of sale for information on that.
3. Can I swap my ticket to another date?
No, however you can claim a full refund for your old ticket and buy one for the date you’d like to attend if it has available tickets.
4. There are multiple dates in my city, which one is mine?
This hasn’t been officially confirmed just yet, but it’s pretty safe to assume it will follow the same structure as before to avoid confusion.
You’ll be contacted by your ticket provider to confirm this in the near future.
5. I never got my ticket in the first place
Ticketmaster stopped sending tickets out when the dates got postponed, so many people don’t yet have them. It’s likely that they will begin sending them out again soon.
Contact Ticketmaster if you still don’t have your ticket a week or two before the show, they leave it late sometimes.
If you’re still confused it’s best to get in touch with the point of purchase for your ticket, they will have answers.